Maintenance & Care

Website Maintenance & Care Plans

Updates, backups, security monitoring, uptime checks, performance tuning and content changes — handled on a retainer, so your site keeps working while you don’t think about it.

Digital consultation and planning session at a bright desk

What's included

Everything in the box.

Updates, tested

Core, plugin and theme updates applied on staging first — so an update never takes you down.

Backups that restore

Automated, off-site backups plus periodic restore tests, because an untested backup is only a hope.

Security monitoring

Malware scanning, hardening and patching, with alerts we act on rather than forward to you.

Uptime checks

Round-the-clock monitoring, so we usually know before you do.

Performance tuning

Core Web Vitals, caching and image budgets kept in check as the site grows.

Content changes

A monthly allowance of edits and small tweaks — no ticket ping-pong for a price change.

Our process

How we deliver.

01

Audit

We start by finding out what state the site is actually in.

02

Stabilise

Fix what’s already broken and get backups and monitoring in place before routine work starts.

03

Maintain

Updates, checks and tuning on a schedule you can see.

04

Report

A plain monthly summary: what we did, what changed, what needs a decision from you.

Tools & tech

Built with the right stack.

Why Creative Wings

End to end. Engineered. Yours.

End-to-end ownership

Design, build, deploy and manage — one accountable team, not a hand-off chain.

Real engineering

DevOps, CI/CD and cloud infrastructure behind the pixels — not just templates.

Performance-obsessed

Fast, accessible builds that rank and convert. We sell SEO; our own site proves it.

24/7 global support

Remote-first delivery and support across time zones — wherever you are.

FAQ

Questions, answered.

What does a care plan cost?

It’s quoted to the site — a small brochure site and a busy WooCommerce store need very different amounts of attention. Ask, and we’ll scope it honestly rather than sell you a tier you don’t need.

I already have hosting backups. Isn’t that enough?

It’s a start. Host backups are often infrequent, kept on the same infrastructure that just failed, and rarely tested. We keep independent copies and check they actually restore.

What happens if my site goes down?

Monitoring alerts us, we investigate, and we tell you what happened. Recovery work beyond the plan’s scope is quoted before we do it — no surprise invoice.

Can you maintain a site you didn’t build?

Yes. We audit it first, tell you what we find, and fix anything that would make routine maintenance unsafe before the retainer starts.

Can I cancel?

Yes. It’s a retainer, not a lock-in — and your backups, access and code remain yours.

Related services

Ready when you are

Ready to elevate your digital presence?

Tell us where you want to go — we build the world that gets you there. Remote-first, delivered worldwide.